Sea Pro will provide company’s remote monitoring service as standard on all 2020 model year boats
Boat Fix, the 24/7 marine customer service company, has partnered with Sea Pro Boats, the centre console saltwater fishing boat manufacturer, to provide an enhanced owner experience – Sea Pro Connect Powered by Boat Fix.
Under the agreement, Sea Pro will include as standard on every 2020 model year boat a free Boat Fix tracking device, installation and 12 months of 24/7 customer service.
“We are delighted to partner with Sea Pro,” says Alastair Crawford, CEO of Boat Fix. “Sea Pro Boats is a forward-looking company that really cares about their customers. Together, we will ensure new Sea Pro owners optimise their enjoyment on the water, secure in the knowledge that Boat Fix is watching over their investment around the clock.”
The Boat Fix system provides 24/7/365 remote monitoring of all vital functions of a boat, including battery, bilge pump, shore power and engine hours. If a problem occurs with any of a vessel’s vital components, an alert is immediately sent to a Boat Fix 24/7 advisor, as well as the Boat Fix phone app where end users can see exactly what is happening.
Additionally, Boat Fix provides free and unlimited 24/7 telephone support for all technical and mechanical problems. Boat Fix mechanics are immediately available around the clock to help with engine problems over the phone.