Swedish HVAC specialist Dometic has appointed Adam Ramsden as its new managing director for the UK and Ireland. Ramsden replaces Marcin Klimczewski, who remains with the company as territory manager, emerging Europe.
Ramsden previously served as director of global sales at LED lighting specialist Hella marine. As Dometic’s UK and Ireland territory manager, he will focus on customer satisfaction and accessibility while developing opportunities with new partners created by the recent acquisitions of Oceanair and SeaStar.
“Dometic is a brand leader in the marine and RV business, and the opportunity to join a company that was focused on product development and growth through acquisitions and organic increase was very attractive,” says Ramsden.
“I want to really concentrate on customer satisfaction, which means increasing our accessibility to our customers, improving the availability of technical information, and simplifying our warranty and sales order process,” he adds.
“We have already brought the Marine Aftermarket division under the responsibility of the Marine OEM team, and merged these divisions – meaning that we have strong knowledge of the marine industry and boat-specific requirements within one UK team."
Ramsden will play a key role in Dometic’s new product management strategy, which has been implemented to drive product innovation and channel customer feedback in both the marine aftermarket and OEM sectors.
He is based at Dometic’s UK headquarters in Blandford, Dorset, and reports to Bengt Thorsson, regional president of EMEA, Dometic.