The ‘D-Marin – Premium Marinas’ app further enriches the customer experience

D-Marin, the European marina operator, continues to pave the way as part of its digitisation strategy with the launch of a bespoke app which will be rolled out across all its marinas to help further enrich the D-Marin customer experience.

Launched as part of D-Marin’s ‘Connected Marina’ initiative, the app brings together all of D-Marin’s very latest developments in one place and is compatible with all mobile operating systems.

The ‘D-Marin – Premium Marinas’ app is a centralised platform for customers to access a personalised hub with all the key information and services they need. It is set to transform the way owners interact with marinas, allowing them to have direct communication with the marina teams, as well as to be able to choose, book and renew marina berths in real-time, make payments, complete check in procedures remotely, which will significantly reduce waiting times, as well as find out all the latest news, events and special offers at each location.

The intuitive app also gives customers full control of D-Marin’s Smart Pedestal solution that is being rolled out to its marinas throughout 2023. Customers will no longer need to enter the marina office or queue and wait for energy supply, instead, they will have full control of the opening and closing of power sockets and remote measurement of consumption, as well as full control of costs.

Private annual berth holders also enjoy maximum safety and security thanks to the ‘D-Marin – Premium Marinas’ app connecting with D-Marin’s autonomous Boat Sensors, giving round-the-clock monitoring and real-time updates on a vessel’s status including bilge, heat, battery and location.

Matthias Gehring, D-Marin’s chief digital officer, says: “With the launch of the app we are combining a lot of innovative services to ease the life of our customers, so more time can be spent on the water and increase the security of the boats. The ‘D-Marin – Premium Marinas’ app will elevate yachting adventures as part of our commitment to delivering the very best customer experiences in some of the finest locations.”

The D Marin app is for annual and transient customers and can be downloaded via the Apple App store and Google Play store.